Waii Fondation Ltd. Privacy Policy
This Privacy Policy is provided in a layered format. We provided summaries for each section, but we encourage you to read each section in detail.
1. Collection of personal information
We may collect your personal information through our Platform, or when you otherwise share your information with us. Our collection may require your input or can be automatically collected while you engage with us.
2. Use of personal information
We primarily use your personal information for our Products and Websites to function and to deliver you the Services. We also may use your personal information for other purposes like communicating to you about your interest in our Platform, processing payments, complying with legal obligations, or to develop new features or improvements.
3. Sharing of personal information
We may share your personal information with certain third-party service providers to help make our Platform function. We may also share personal information as directed by you, to provide you with opportunities we think may interest you, or as legally required, such as to comply with a court order.
4. Data security and retention
The security of your personal information is of utmost importance to us. We retain your personal information for as long as necessary, and we maintain appropriate safeguards to protect it.
5. Your privacy rights
We want you to have choice in how your personal information is used. We provide you rights to request actions regarding your personal information including deletion, no matter where you reside. Further rights may be provided for your specific jurisdiction.
6. Children's Privacy
Our Platform is generally intended for adults, except in limited circumstances depending on your offering.
7. Cookies
When you visit our Websites, we may collect certain information from you automatically through cookies and other tracking technologies. You can decide what cookies are deployed using the cookies settings on our Websites.
8. Changes
We may change this Privacy Policy to reflect new services, changes in our data practices, or to comply with relevant laws.
9. Contact us
You may contact us for comments, questions, or to exercise your privacy rights in various ways including emailing contact@waii.info
10. Supplemental notices
This section provides additional information specific to certain jurisdictions. Please note, that our Platform is operated global where your personal information will be primarily processed and stored.
1. Collection of personal information
We may collect or process the following personal information about you from what you provide us directly, we receive from others, and personal information we may automatically collect when you interact with our Platform.
(a) Information you provide to us
Contact information and identifiers. When you use our Platform, we may ask you to provide certain contact information, including your first and last name and email address. We may also collect your social media identification number if you choose to access the Products via a social media account.
Account information
If you decide to set up an account with us, we may ask you to provide certain additional contact information including, for example, your first and last name, e-mail address (personal and/or work), telephone number, mailing address, employer or company name, job title, student identification number, emergency contact information, as well as password and other authentication-related information. For individuals who participate in special subscriptions and features, including group plans, we may collect additional personal information, for example, home address and names and emails of household members for example, the names and emails of household members.
Health information
We will collect the information you provide about your health and wellness as you use our Products or engage with the Services. You may provide this information through the Products, such as through survey responses about your current mental or physical health status, setting your health or wellness goals, or in other inputs that relate to your health or wellbeing. You may also provide this type of information through the Services, such as talking with your coach or therapist about your current health needs or during treatment. We understand that this information is very sensitive so we handle it with care, including treating this health information as protected health information under HIPAA where applicable.
Profile and demographic information
Through your account in our Product, you may have the opportunity to provide additional information about yourself, such as your age, race and ethnicity, sexual orientation, preferred pronouns, gender or gender identity, sex at birth, marital status, and details about your health and medical history.
Payment information
If you sign up for a paid product or service from us, you may be required to provide your payment card or bank account information. Please note that Waii Fondation Ltd. Privacy policy does not directly process payment card information, and instead relies upon third party payment processors to do so on our behalf. Please note that third party terms may apply to these payment services. Personal information collected for these purposes includes card number, type, expiration date, and billing address, and certain anonymized, limited and/or truncated versions of this information may be provided to Waii Fondation Ltd.
Survey information
We may present you with surveys for Product functionality, to provide you the Services, to provide you with information about our Products and Services that we think may be of interest to you, or for research purposes. These surveys may give you the opportunity to describe certain things about you, your use of the Platform, or feedback on future improvements.
Communication information
When you send or respond to emails, messages, chats, or other communications from Waii Fondation Ltd., we may collect your email address, name, and any other personal information you choose to include in the body content of your communications. In addition, when you interact with certain features of our Products, we may collect the content of those communications.
Support information
When you submit a support request or otherwise engage with our support team, we collect the information you provide as part of that interaction. We also utilize live chat and/or chatbot technology, which allow you to communicate directly with our automated customer service system and/or customer service representatives via a chat window about our Products and Services. Text entered into this form prior to submission may be collected, retained, and used by Waii Fondation Ltd. for our business purposes, including by our customer service and other personnel and service providers.
(b) Information from others
In certain circumstances, we may collect personal information about you from others. This may include the following:
If you receive access to Waii Fondation Ltd. Privacy policy through your employer, lifestyle plan, or another party that sponsors your access (your “Benefit Sponsor”), we collect your name and email address and other information that your Benefit Sponsor submits to us to facilitate your enrollment in our Products and Services.
We may collect the name, email address, content engagement, and preferences of individuals that our users identify through our sharing and referral features. We use this data for the sole purpose of sharing content and referring individuals to join the Products.
We may collect personal information from parents or guardians for operating accounts for their relatives aged 13-17 where supported.
If you choose to have your account verified to confirm your eligibility for a select subscription offering, we may allow a third party platform to access the specific personal information you provide in order to perform the verification. Any failure to provide sufficient information or any response Waii Fondation Ltd. Privacy policy considers abnormal may result in Waii Fondation Ltd. refusing (or being unable) to verify your eligibility.
(c) Information we automatically collect
Our Products and Websites may collect information from you automatically during your use which may include:
Browser and device data, such as IP address, device identifier, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons, and the language version of the Websites and Products you are visiting.
Usage data, such as time spent on the Products and Websites including pages visited, links clicked, approximate location, language preferences, performance of features, patterns of use, and the pages that led or referred you to our Products and Websites.
(d) Aggregated, anonymous, and de-identified data
We may create or collect aggregated, anonymous, or de-identified data from personal information by removing, masking, or otherwise altering data components that make the data personally identifiable, or potentially personally identifiable to you (“De-Identified Data”). De-Identified Data is not personal information and not subject to this Privacy Policy.
2. Use of personal information
We may use your personal information in the following ways:
To provide our Platform, including the delivery of content and interactive features;
To communicate with you regarding our Platform including updates or changes;
To provide you support, answer your questions or requests for information, or handle your complaints;
To process payment, manage your orders, and account for applicable sales taxes;
To inform your Benefit Sponsor, if you have one, about your registration and other information as described in Section 3 below;
To fulfill our obligations under any agreements that we may have with you;
To maintain and improve the quality of our Platform, including to perform research and development, understand user trends, and, in a limited way, understand the effectiveness of our marketing and advertising such as recording a sales conversion;
To provide you with information about new Products and Services, promotions, and other opportunities that we believe may be of interest to you, whether offered by us or third-party partners, and to personalize, measure, and improve such offers;
To personalize the advertisements you receive about our Platform through third-party platforms, on other websites and apps;
To protect ourselves, you and others such as by taking actions to prevent fraud and other unlawful or unauthorized activity, and creating and maintaining a trusted, secure, and reliable online environment;
To comply with our legal obligations including meeting regulatory compliance obligations, responding to subpoenas, court orders or other legal processes;
And to establish or exercise our legal rights or defense against legal claims.
3. Data security and retention
The security of your personal information is important to us. We follow generally accepted standards, practices, and procedures to protect the personal information submitted to us, both during transmission and once it is received. We maintain appropriate technical, administrative and physical safeguards to help protect the security of your personal information against unauthorized access, destruction, loss, alteration, disclosure or misuse.
No security can be fully guaranteed, though. If you have an account with us and you suspect unauthorized use of your account or its credentials, you should contact us immediately using the contact information in Section 9 below or contact our security team directly at contact@waii.info
We will keep your personal information for as long as needed to perform our obligations to you, or for as long as legally permitted. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations). For example, we keep your account information, like your name, email address, and password, for as long as your account exists so that you may access it.
4. Children’s privacy
At Waii Fondation Ltd. we are committed to protecting and respecting children’s privacy. Our Platform is generally intended for individuals at least 18 years old and we do not intentionally collect personal information from individuals under 18 years old. There are limited exceptions:
If you are in the US and participate in our Waii Fondation Ltd. for Teens offering or through certain Benefit Sponsors’ offerings, you may register an account as long as you are at least 13 years old.
If you are a US user 13 to 17 years old who may have joined as noted above, you may enroll in the Services with verifiable parent or guardian consent.
You also may notice some content in our Products that appears geared towards children. This content is only meant for you to share with your child under your supervision, and does not require or allow your child to create an account.
If you are a parent or guardian and you are aware that a child under age 13 has provided us with their personal information without parental consent, please contact us at contact@waii.info and we will take steps to remove that personal information from our servers.
5. Cookies
When you visit our Websites, we may collect information from you automatically through cookies including cookies provided by third parties. We use cookies and the information they collect for a variety of purposes including functionality, analyzing performance, security, personalizing Website content, and advertising. We will get your consent in order to use such trackers or provide you with the opportunity to opt-out of cookies, to the extent required by applicable law. You may use an opt-out preference signal, such as the Global Privacy Control (GPC), to opt-out of the sale/sharing of your personal information. For more information on the types of cookies we use and your choices regarding them, please review our Cookie Policy.
6. Changes
This Privacy Policy is effective as of the date indicated below.. We may update this Privacy Policy from time to time to reflect Platform changes, make corrections, improve clarity, reflect changes in our privacy practices, or as required by applicable laws. When we may make a significant change, such as on how we use your personal information or your rights, we will notify you within the Platform or through another channel such as the email you supplied during account registration, in addition to posting the revised version on our Website. We encourage you to periodically check this Privacy Policy to stay informed about how we handle your personal information.
Waii Fondation Ltd is mindful of its responsibility and potential liability for onward transfers of personal data to third parties where Waii Fondation Ltd deems such transfers necessary and those transfers are subject to the applicable EU-U.S. DPF, its UK Extension, or the Swiss-U.S. DPF.
Legal basis. Waii Fondation Ltd. relies on one or more legal bases to process your personal information under applicable law, including:
(i) with your consent, which you may withdraw at any time;
(ii) when the processing is necessary to perform our contractual obligations to you, like under our Terms;
(iii) when necessary to pursue our legitimate interests as further detailed below;
(iv) when necessary for our compliance with our legal obligations such as a request or order from courts, law enforcement or other government authorities.
Legitimate business interests. We may collect, process, and maintain personal information to pursue the legitimate business interests outlined below. To determine these legitimate interests, we balance our legitimate interests against the legitimate interests and rights of you and others, and only process personal information in accordance with those interests where they are not overridden by your data-protection interests or fundamental rights and freedoms.
Our legitimate interests generally include:
Providing you with our Platform, including functionality of features or Websites you interact with or so that we can provide you the Services. Providing you with customer service and support, including to send you messages and provide user support, and to facilitate other communications that you request or are required to render our Products and Services to you. This may include providing you with information about new products and other opportunities we offer that we believe may be of interest to you based upon your interactions with us, and to personalize, measure, and improve such offers.
Maintaining and improving the quality of the Products and Services that we offer, including to customize our features to better fit your needs as a user, develop new sites and products, to perform internal analytics for new and existing products (such as our user accounts and related features) and to conduct research and development. This also includes sharing personal information with our trusted service providers that provide services on our behalf.
Protecting you and others, as well as, to create and maintain a trusted environment, such as to ensure compliance our agreements with you and other third parties, to ensure safe, secure, and reliable sites and products, and to detect and prevent wrongdoing and crime, assure compliance with our policies, and protect and defend our rights, interests, and property.
To provide, personalize, measure and improve our marketing, including to send you promotional messages and other information that may be of interest to you with your consent. We may also use personal information to understand our user base and the effectiveness of our marketing. This processing is done pursuant to our legitimate interest in undertaking marketing activities to offer products or services that may be of interest to you.
For risk management purposes, including compliance with our legal and regulatory obligations and for fraud detection, prevention and investigation, including “know your customer,” anti-money laundering, conflict and other necessary onboarding and ongoing client checks, due diligence and verification requirements, credit checks, credit risk analysis, compliance with sanctions procedures or rules, and tax reporting.
Complying with laws and regulations applicable to us, including any legal or regulatory guidance, codes, or opinions and to other legal process and law enforcement requirements, including any internal policy based on or reflecting legal or regulatory guidance, codes, or opinions. We may also respond to subpoenas, court orders, or legal process, and establish and exercise our legal rights or defenses against legal claims.
Last updated: Dezember 18, 2024
